About US
HUGCLT MISSION STATEMENT
At Hearts United for Good (HUG), our mission is to serve our community with dedication, compassion, integrity, and love. We aim not only to provide essential support but also to create avenues for prevention and sustainable solutions. Our goal is to act as a safety net for those who fall through the cracks of existing support systems, offering hope and tangible assistance where it’s needed most.
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Our COMMITMENT​
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HUG is devoted to addressing and identifying gaps and unmet needs within Mecklenburg County and its often overlooked and marginalized populations. We strive to ensure that every individual we encounter is equipped with the tools and opportunities to succeed, regardless of barriers such as education, history, finances, or societal stigmas.
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We believe that ending stigma, oppression, and the cycles of failure begins with advocacy, understanding, and unwavering devotion. By addressing the structural barriers that perpetuate poverty and offering guidance to heal intergenerational trauma, we aim to create lasting change and build a stronger, more inclusive community.
“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
- Maya Angelou
Our GOAL
Our goal is to act as a conduit, connecting individuals in need to available assistance provided by state, county, and city programs. We achieve this by delivering a wide range of supplies, resources, and direct support, including:
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Safe and dependable transportation
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Employment and resume training
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Groceries, clothing, and personal care items
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Tents, tarps, sleeping bags, and other essential items
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Our targeted programs focus on key areas such as Food Insecurity, Homelessness & Housing, Animal Welfare, Community Support, Education & Development, and LGBTQ+ and Trans Advocacy.
We are continually developing additional initiatives to meet the evolving needs of our community.
Our Vision
At Hearts United for Good, we envision a society where service systems adapt to the needs of the people, rather than requiring individuals to conform to rigid frameworks. We believe that through thoughtful assessments and innovative approaches, we can shine a light on the unique needs of our community.
By embracing a perspective grounded in love, potential, and equality, we can create a brighter future — one where every human being is seen, supported, and valued.
Together, we can break down barriers, ignite hope, and build communities that thrive.
HUG Diversity & Inclusion Policy
Hearts United for Good is committed to creating an environment that is diverse, inclusive, and equitable where all staff, partners, vendors, board members, and clients we serve are treated with respect and dignity. For the purposes of this statement, diversity refers to race, gender, ethnicity, nationality, religion, sexual identity, familial status, age, disability and socio-economic status; Inclusion is valuing, respecting, and encouraging the full participation of each individual in the life and leadership of the organization; Equity is a process that ensures all people have the opportunity to contribute, develop, and grow despite historical, structural, legislative, racial, and socio-economic inequities. We will not tolerate discrimination, biases, harassment, or bullying of any kind. Regardless of race, socio-economic status, age, disability, religion, sexual orientation, nationality, gender, or marital status, we are an organization that celebrates the richness of our community.
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ALL ARE WELCOME.
ALWAYS.